Privacy Policy | Top Software Consulting

1. Information We Collect

We collect information in two ways: information you provide directly and information collected automatically when you use our website.

Information you provide:

Contact form submissions including name, email address, phone number, company name, and message content

Email correspondence when you contact us at support@topsoftwareconsulting.com

Information shared during discovery calls, audits, and consulting engagements

Business and technical information you share as part of a paid engagement

Information collected automatically:

Basic web analytics such as pages visited, referring URLs, and approximate geographic location

Browser type, device type, and operating system

IP address (used for security and analytics purposes only)

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and contact form submissions

Deliver consulting services, audits, and project deliverables

Communicate about project status, invoicing, and scheduling

Improve our website and understand how visitors use it

Send relevant follow-up communications where you have expressed interest

Comply with legal obligations

We do not sell your information. We do not use your information for advertising networks or third-party marketing purposes.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in limited circumstances:

Service providers: We use third-party tools to operate our business (such as email services and scheduling software). These providers access only the information necessary to perform their functions and are bound by confidentiality obligations.

Legal compliance: We may disclose information if required by law, court order, or government authority.

Business transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

With your consent: We may share information in other ways if you give us explicit permission to do so.

4. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your experience and collect basic analytics. These may include:

Essential cookies: Necessary for the website to function properly

Analytics cookies: Help us understand how visitors use our site so we can improve it

You can control or disable cookies through your browser settings. Note that disabling cookies may affect some functionality of our site.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain our business records, and comply with legal obligations.

Contact form submissions are retained for up to 3 years

Client engagement records are retained for up to 7 years for business and legal purposes

Analytics data is retained in aggregate form with no personal identifiers

You may request deletion of your personal data at any time by contacting us at support@topsoftwareconsulting.com.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you

Correction: Request that we correct inaccurate or incomplete information

Deletion: Request that we delete your personal information, subject to legal retention requirements

Opt-out: Opt out of any marketing communications at any time by replying "unsubscribe" or contacting us directly

Portability: Request your data in a portable format where technically feasible

To exercise any of these rights, contact us at support@topsoftwareconsulting.com. We will respond within 30 days.

7. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure communication channels, access controls, and regular review of our data handling practices.

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you have reason to believe your information has been compromised, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For material changes, we will make reasonable efforts to notify affected parties. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:

Top Software Consulting
Email: support@topsoftwareconsulting.com
Phone: (470) 251-2643
Location: Atlanta, GA
Website: topsoftwareconsulting.org